Guide-for-CWG-Ops-Team-"On-Call": Difference between revisions

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Edit the compensation to point to the CWG Ops Team page so that they don't get out of sync if we change it. There is now one source of truth.
(Brought text over from https://git.coop/social.coop/general/-/wikis/community-working-group/Guide-for-CWG-Ops-Team-%22On-Call%22)
 
m (Edit the compensation to point to the CWG Ops Team page so that they don't get out of sync if we change it. There is now one source of truth.)
 
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= Guide for CWG Ops Team "On Call" =
The social.coop instance is moderated by a rotating member of the [[Community Working Group Ops Team]] "On Call" shifts run from Sunday at 12pm GMT to 11:59am GMT the following Sunday.
The social.coop instance is moderated by a rotating member of the [[Community Working Group Ops Team]] "On Call" shifts run from Sunday at 12pm GMT to 11:59am GMT the following Sunday.


== Key Responsibilities ==
== Key Responsibilities ==


* Review reports made through the Mastodon platform ASAP, and decide on a course of action guided by our [[Code of conduct]], [[Federation Abuse Policy]], and [[Reporting Guide]]. Contact the person who made the report to let them know the action taken or ask follow-up questions.
* Review reports made through the Mastodon platform ASAP, and decide on a course of action guided by our [[Code of conduct]], [[Federation abuse policy]], and [[Reporting guide]]. Contact the person who made the report to let them know the action taken or ask follow-up questions.


* Decisions to silence or suspend instances should be posted to [[Defederation of instances]]
* Decisions to silence or suspend instances should be posted to [[Defederation of instances]]
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== Compensation ==  
== Compensation ==  


Compensation is currently set at $30 per shift covered. Submit your shift info to the spreadsheet linked in the CWG Ops Team Loomio group's description prior to the monthly call, and compensation for the previous month will be reviewed and approved during the monthly call. Once it is approved, you may submit an invoice to our [https://opencollective.com/socialcoop Open Collective].
Compensation numbers can be found on the [[Community Working Group Ops Team]] page. Submit your shift info to the spreadsheet linked in the CWG Ops Team Loomio group's description prior to the monthly call, and compensation for the previous month will be reviewed and approved during the monthly call. Once it is approved, you may submit an invoice to our [https://opencollective.com/socialcoop Open Collective].
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