December 2025 Onboarding Improvements: Difference between revisions

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Come to a session to review the present state and discuss improvements to sign-up and onboarding at Social.coop and CoSocial.
Come to a session to review the present state and discuss improvements to sign-up and onboarding at Social.coop and CoSocial.


We will hold a workshop on Monday, Dec 1, at 4:30p Pacific time.  
We will hold a workshop on Monday, Dec 1, at 4:30p Pacific time. ([https://everytimezone.com/s/4b710a1a in your timezone])


Signup here if you want a reminder of the event: https://luma.com/yz59gq9c
Signup here if you want a reminder of the event: https://luma.com/yz59gq9c
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* Identify pain points and potential improvements
* Identify pain points and potential improvements
* Collectively brainstorm what onboarding to the digital cooperative ecosystem could look like All this is in preparation for our upcoming hackathon (see details below)
* Collectively brainstorm what onboarding to the digital cooperative ecosystem could look like All this is in preparation for our upcoming hackathon (see details below)
=== Who is this session for: ===
Members of either co-op who are interested in the details of our onboarding process, especially if they wish to provide feedback and help brainstorm.


== Social.coop x Cosocial Digital Coop Onboarding Hackathon ==
== Social.coop x Cosocial Digital Coop Onboarding Hackathon ==
On Saturday Dec 6, we will hold a joint working session to improve both coop's onboarding procedures. It will run from 10a to 2:30p Pacific
On Saturday Dec 6, we will hold a joint working session to improve both co-op's onboarding procedures. It will run from 10a ([https://everytimezone.com/s/74d4c725 in your timezone]) to 2:30p Pacific


Signup here if you want a reminder of the event: https://luma.com/7cd4ttb7
Signup here if you want a reminder of the event: https://luma.com/7cd4ttb7
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=== Plan for the day: ===
=== Plan for the day: ===


==== [Session 1]: 10:00 - 11:00 PT ====
==== [Intro]: 10:00 - 11:00 PT ====
- Kickoff
- Kickoff - check-in (1 word about how you feel today) and setting the space - 15 mins (Matt)
 
  - Assumptions for today (Code of conduct, equal opp for participation, show up how you'd like)
 
  - If you tend to dominate, can you turn that into asking a question


- Brief overview of walkthrough outcomes, priorities, potential work
- Brief overview of walkthrough, open space, breakout rooms and identified priorities - 15 mins (Melissa)


- Assigning tasks
- Breakout!: In rooms, assign tasks and get into breakouts - 30 mins ()


==== [Break]: 11:00 - 13:00 PT ====
==== [Open Work]: 11:00 - 13:00 PT ====
- Asynchronous work if you'd like
- In breakouts: Self-organized work, take a bio break, work asynchronously if you need like  


==== [Session 2]: 13:00 - 14:30 PT ====
==== [Wrap up]: 13:00 - 14:30 PT ====
- Work period (breakout room) - 60 mins
- In breakouts: Final wrap up of tasks (breakout room[s]) - 30 mins


- Plenary share-back - 15 mins
- Group share-back - 45 mins


- Work period - 45 mins
- Closing - 15 mins


- Closing - 30 mins
=== Who is this session for: ===
Members of either co-op who wish to contribute to the documentation and improve the processes of onboarding.

Latest revision as of 20:24, 3 December 2025

Social.coop x Cosocial.ca New Member Journey Walkthrough

Come to a session to review the present state and discuss improvements to sign-up and onboarding at Social.coop and CoSocial.

We will hold a workshop on Monday, Dec 1, at 4:30p Pacific time. (in your timezone)

Signup here if you want a reminder of the event: https://luma.com/yz59gq9c

In this 90-minute workshop we will:

  • Review CoSocial and Social.coop's respective new member sign-up and onboarding journeys
  • Identify pain points and potential improvements
  • Collectively brainstorm what onboarding to the digital cooperative ecosystem could look like All this is in preparation for our upcoming hackathon (see details below)

Who is this session for:

Members of either co-op who are interested in the details of our onboarding process, especially if they wish to provide feedback and help brainstorm.

Social.coop x Cosocial Digital Coop Onboarding Hackathon

On Saturday Dec 6, we will hold a joint working session to improve both co-op's onboarding procedures. It will run from 10a (in your timezone) to 2:30p Pacific

Signup here if you want a reminder of the event: https://luma.com/7cd4ttb7

Join us to hack on our new member sign-up and onboarding flows! The goal is to make updates and changes to our current docs and practices, so by the end of the day we will have real improvements ready to use.

Plan for the day:

[Intro]: 10:00 - 11:00 PT

- Kickoff - check-in (1 word about how you feel today) and setting the space - 15 mins (Matt)

  - Assumptions for today (Code of conduct, equal opp for participation, show up how you'd like)

  - If you tend to dominate, can you turn that into asking a question

- Brief overview of walkthrough, open space, breakout rooms and identified priorities - 15 mins (Melissa)

- Breakout!: In rooms, assign tasks and get into breakouts - 30 mins ()

[Open Work]: 11:00 - 13:00 PT

- In breakouts: Self-organized work, take a bio break, work asynchronously if you need like

[Wrap up]: 13:00 - 14:30 PT

- In breakouts: Final wrap up of tasks (breakout room[s]) - 30 mins

- Group share-back - 45 mins

- Closing - 15 mins

Who is this session for:

Members of either co-op who wish to contribute to the documentation and improve the processes of onboarding.