Social.coop

Conflict resolution guide: Difference between revisions

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Conflict resolution guide (view source)

Revision as of 22:36, 22 June 2023

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(Created page with "''September 8, 2018'' ''These guidelines were part of the Reporting Guidelines approved by membership vote on September 1, 2018. This version separates Conflict Resolution from Incident Reporting in order to clarify the difference between the two approaches. It also includes revisions made since the 9/1/2018 vote.'' ---- == Conflict Resolution Guidelines v3.1 == === Handling Conflicts === Social.Coop is based on the values of self-help, self-responsibility, democracy,...")
 
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* Propose plans to help resolve in a mutually satisfactory way.
* Propose plans to help resolve in a mutually satisfactory way.


For toots in Mastodon, you can request a "delete and redraft." For editable content such as at Loomio, wikis, or similar, editing can be requested. Posts in the Social Coop matrix rooms can be redacted. For permanent contexts such as a live call, a request for a public retraction / correction / clarification would be appropriate (and that also may make sense for edited or deleted posts in cases where lots of people saw the original problem version).
You can request edits or deletions be made where feasible such as for toots in Mastodon, posts in Loomio, comments in the Matrix space, and content at the wiki.
 
You can request public retractions, corrections, clarifications, and/or apologies as appropriate (particularly where many people saw a problem post before editing or during a live call, among other cases).


==== 2. Enlist More Support ====
==== 2. Enlist More Support ====
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Remember, you are always free to file an incident report to the CWG Ops Team to seek help in resolving conflicts. Please see 1 above. We do not look negatively on reports that we determine to describe incidents that do not constitute violations of the Code of Conduct, (unless excessive reporting is used as a form of harassment).
Remember, you are always free to file an incident report to the CWG Ops Team to seek help in resolving conflicts. Please see 1 above. We do not look negatively on reports that we determine to describe incidents that do not constitute violations of the Code of Conduct, (unless excessive reporting is used as a form of harassment).


See the [Link: Reporting Guidelines] for how to file a report.
See the [[Reporting guide|Reporting Guidelines]] for how to file a report.
Jonny1
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